Cross-border e-Commerce
China Cross-border e-business in China is estimated to reach US$1.02 trillion in 2016.
- China Internet + Strategy
- Cross-border Online Trading
- Free Trade Zone warehousing
- Free Trade Zone eCommerce
- Logistics
Inbound Logistics
Logistics solutions that rapidly move products from port to e-commerce store shelf.
- Customs declarations
- Documentation management
- Shipment offloading, breakdown, inspection, and damage reporting
- Free Trade Zone warehousing
- Transportation of product into China
Etailer Store Operations
e-Store setup and management across a broad range of Chinese e-commerce platforms.
- Chinese e-commerce platform registration
- Store design and development
- Content localization
- Data-driven re-merchandising and content refresh
Order Fulfillment
Order fulfillment operations customized for client requirements.
- e-Commerce order fulfillment (pick/pack/ship)
- Inventory management and reporting
- Carrier management
- Packaging procurement and storage
- Bonded and non-bonded warehousing
- Returns management
- B2B order fulfillment
Customer Support
12x7 multi-channel customer support.
- Pre-sales inquiries
- Post-sales customer support
- Product- and brand-specific consumer education
- Returns process management
- Store ratings management
- Consumer data reporting and analytics
Market insight & Compliance
Market insight that empowers our clients to enter the China market with confidence.
- Market entry consulting
- Chinese consumer insight
- China e-commerce strategy
- Home-country compliance